Common questions about ordering, documentation, packaging and logistics. If your question is not covered here, our team is one message away.
How do I request a quotation?
Use the Request a Quote page or email our team with the product name, CAS number, quantity and any specification you need to meet. We will reply with pricing, packaging options and lead time.
Can I get a sample before placing an order?
Yes. Samples can be arranged for most products. Please include your target specification and delivery address so we can match the correct grade.
Do you provide COA and MSDS documents?
Yes — Certificate of Analysis, Material Safety Data Sheet and Technical Data Sheet are available on request. See the Documents page, or use the request links on each product page.
What packaging options are available?
Standard bulk packaging plus re-packaging and private-label services. Formats include 25 kg bags, fibre drums, IBCs and bulk bags depending on the product.
Which industries do you serve?
Agriculture, animal feed, food, water treatment, industrial manufacturing, home care and cleaning, cosmetics and personal care, chemical synthesis, and coatings and adhesives.
Where do you source your products?
From reliable manufacturers in China, Thailand and Europe, with our own checks and documentation before shipment.
Can you supply a grade that is not in the catalog?
Often, yes. Our catalog covers 150+ products and we regularly source additional grades on request — send us the specification and we will tell you honestly whether we can supply it.
How do I search by CAS number?
Type the CAS number into the search box on the home page or the catalog page, for example 124-04-9, and the matching product will be returned.
Where are you located?
We are based in Nonthaburi, Thailand and serve domestic and international customers. Full contact details are on the Contact page.